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Check out our news releases, team member updates, and industry perspectives from Power Wellness and our managed medically integrated centers.

Tracking Member Satisfaction Using Net Promoter Score (NPS®)

March 30, 2023

Health system based fitness centers are retail businesses. Customer service and member satisfaction are key success metrics, and should be tracked regularly to ensure member satisfaction and good business health. A well-accepted retail industry measurement is the Net Promoter Score (NPS®) system. The NPS® is based on a simple ten-point scaled response to the following […]

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Three Steps Towards Maximizing Center New Year’s Revenue

December 29, 2022

As 2022 comes to a close, Power Wellness is pleased to share three ideas for quickly generating revenue, to get 2023 off to a positive start: Raise Monthly Dues – Given the current inflationary environment, you might be concerned that a dues increase might increase member attrition. We’ve found this isn’t the case. Not only […]

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How to Clear Your Claims Adjuster’s Calendar

November 17, 2022

Safety is an ongoing focus within the fitness industry, especially hospital-based, medically integrated fitness centers, who are held to a higher standard due to their hospital/health system sponsorship. We have outlined some of the steps we have taken to create a safer environment at our centers for our members and staff. Please complete the form […]

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CDPHP® Fitness Connect at the Ciccotti Center earns 100% on MFA Recertification

May 20, 2022

We are pleased to announce that CDPHP® Fitness Connect at the Ciccotti Center scored 100% on its Medical Fitness Association Recertification. The Medical Fitness Association (MFA) is the country’s leading organization dedicated solely to medically integrated wellness and fitness facilities. Certified medically integrated fitness centers feature the professional expertise and programming necessary to safely and […]

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American Rescue Plan Act of 2021

April 13, 2022

ARPA, the American Rescue Plan Act of 2021, was signed into law on March 11, 2021, in response to the economic downturn brought on by mandated business closures due to COVID. $350B of ARP’s total $1.9T provided emergency funding for state, local, territorial, and Tribal governments to replace lost tax revenues as well as to […]

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