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Check out our news releases, team member updates, and industry perspectives from Power Wellness and our managed medically integrated centers.

Tracking Member Satisfaction Using Net Promoter Score (NPS®)

March 30, 2023

Health system based fitness centers are retail businesses. Customer service and member satisfaction are key success metrics, and should be tracked regularly to ensure member satisfaction and good business health. A well-accepted retail industry measurement is the Net Promoter Score (NPS®) system. The NPS® is based on a simple ten-point scaled response to the following […]

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Program Highlight: Mount Carmel Fitness Center Introduces the BodyScript Challenge

March 15, 2023

Since 2016 Mount Carmel Fitness Center in Lewis Center, Ohio has brought health and fitness programs to Delaware County. The 50,000 square foot facility features a fitness floor with cardio and strength-training equipment, an indoor walking/jogging track, three swimming pools, whirlpools, saunas, steam rooms and more. Mount Carmel Fitness Center currently serves over 4,800 members. […]

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MyFitRx® at Mercy: Diabetes Care Grant Will Help Patients with Program Cost.

February 16, 2023

Dr. Stephen Wilson of Mercy Health — Forest Park Internal Medicine and Pediatrics in Fairfield, Ohio has long served his community with his practice-based Forest Park Diabetes Management program. This Medical Fitness Association (MFA) award-winning program takes a comprehensive approach to diabetes care management, serving pre-diabetic, type 1, and type 2 patients by looking at […]

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Member Engagement: Keeping the New Year’s Crowd

January 16, 2023

Membership retention is always top of mind for fitness facility owners. Additionally, utilization is directly correlated with retention. Acquisition cost is five times higher than retention cost[1]; meaning that it is in the best interest of your fitness facility’s ROI and the population health of the community to keep members coming back to the gym. […]

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Three Steps Towards Maximizing Center New Year’s Revenue

December 29, 2022

As 2022 comes to a close, Power Wellness is pleased to share three ideas for quickly generating revenue, to get 2023 off to a positive start: Raise Monthly Dues – Given the current inflationary environment, you might be concerned that a dues increase might increase member attrition. We’ve found this isn’t the case. Not only […]

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